About Us

Nathan Catapano, our founder, has always been passionate about building apps to solve problems in the restaurant. Whether it's creating a custom QR code widget to scan his Chick-fil-A app faster or developing an app to instantly generate outside order taker rotations for shifts, he is constantly finding ways to simplify processes. As Nathan's role expanded, he found himself responsible for managing Customer CARES. It didn't take long for him to realize how inefficient and frustrating the process was. Every time a guest needed recovery, the drive-thru would grind to a halt. Screens turned red, frustrated guests waited, and Nathan flipped through a binder searching for names and resolutions. The messy handwriting and slow process made his team seem unprepared and uncaring. Instead of delivering a gracious recovery, the system created chaos. Nathan knew that genuine care meant instantly knowing the guest, resolving the issue quickly, and creating a remarkable recovery experience. To fix this, he built the Restore app, and now he's on a mission to help every restaurant do guest recovery better.