Built for Chick-fil-A® Restaurant Teams
Guest Recovery
Made Easy
One system for every guest issue. Document call-ins and CARES, resolve in person or with app rewards,
and use analytics to see your biggest opportunities and what brings guests back.
One system for every guest issue. Document call-ins and CARES, resolve in person or with app rewards, and use analytics to see your biggest opportunities and what brings guests back.
One system for every guest issue. Document call-ins and CARES, resolve in person or with app rewards, and use analytics to see your biggest opportunities and what brings guests back.
Real Results for Your Restaurant
Prevent lost sales. Delight more guests. Resolve issues faster.
Real Results for Your Restaurant
Prevent lost sales. Delight more guests. Resolve issues faster.
Real Results for Your Restaurant
Prevent lost sales. Delight more guests. Resolve issues faster.
$75K+
Estimated annual lost sales prevented
$75K+
Estimated annual lost sales prevented
$75K+
Estimated annual lost sales prevented
+27%
Increase in guest satisfaction with issue resolution
+27%
Increase in guest satisfaction with issue resolution
+27%
Increase in guest satisfaction with issue resolution
8+
Minutes saved per resolved guest issue
8+
Minutes saved per resolved guest issue
8+
Minutes saved per resolved guest issue
See How Restore Works
One simple app to document, resolve, and learn from every guest issue.
See How Restore Works
One simple app to document, resolve, and learn from every guest issue.
See How Restore Works
One simple app to document, resolve, and learn from every guest issue.
1
Record Issues
Enter the guest's details, select the issue categories, and describe what happened. Choose the resolution method, whether in person or app reward, and add the items needed to make it right.
1
Record Issues
Enter the guest's details, select the issue categories, and describe what happened. Choose the resolution method, whether in person or app reward, and add the items needed to make it right.
1
Record Issues
Enter the guest's details, select the issue categories, and describe what happened. Choose the resolution method, whether in person or app reward, and add the items needed to make it right.
2
Retrieve Details
Search issues instantly by guest name, phone number, receipt number, or description. Use filters by category, date, or status to review follow-ups or focus on specific groups of issues.
2
Retrieve Details
Search issues instantly by guest name, phone number, receipt number, or description. Use filters by category, date, or status to review follow-ups or focus on specific groups of issues.
2
Retrieve Details
Search issues instantly by guest name, phone number, receipt number, or description. Use filters by category, date, or status to review follow-ups or focus on specific groups of issues.
3
Resolve Quickly
Take action based on the resolution method. For in-person, promo the items on the order and mark the issue settled in Restore. For app rewards, send the items through Spotlight and mark the issue settled in Restore.
3
Resolve Quickly
Take action based on the resolution method. For in-person, promo the items on the order and mark the issue settled in Restore. For app rewards, send the items through Spotlight and mark the issue settled in Restore.
3
Resolve Quickly
Take action based on the resolution method. For in-person, promo the items on the order and mark the issue settled in Restore. For app rewards, send the items through Spotlight and mark the issue settled in Restore.
4
Reveal Insights
See trends, spot opportunities, measure recovery results, and track resolution costs. Use insights to improve operations and win back more guests.
4
Reveal Insights
See trends, spot opportunities, measure recovery results, and track resolution costs. Use insights to improve operations and win back more guests.
4
Reveal Insights
See trends, spot opportunities, measure recovery results, and track resolution costs. Use insights to improve operations and win back more guests.
CARES Contact Import
The Full Picture, Without the Extra Work
Bring CARES reports into Restore in one tap. All issues live in one system, so repeat guests are flagged and analytics stay complete.
Automatic Guest Flags
Know When the Same Guest Keeps Calling In
Automatic Guest Flags
Know When the Same Guest Keeps Calling In
Automatic Guest Flags
Know When the Same Guest Keeps Calling In
PIN Sign-in
Shared Device Friendly, Personal Device Ready
PIN Sign-in
Shared Device Friendly, Personal Device Ready
PIN Sign-in
Shared Device Friendly, Personal Device Ready
Fully Customizable
Built for Your Restaurant
Customize issue types, order methods, menu items, and more to match how your team operates.
Custom Notifications
Stay on Top of Every Guest Issue
Custom Notifications
Stay on Top of Every Guest Issue
Custom Notifications
Stay on Top of Every Guest Issue
Actionable Insights
Know When To Give More To Bring Guests Back
Actionable Insights
Know When To Give More To Bring Guests Back
Actionable Insights
Know When To Give More To Bring Guests Back
Trusted by Leaders Like You
See what other restaurant leaders say about Restore.
Trusted by Leaders Like You
See what other restaurant leaders say about Restore.
Trusted by Leaders Like You
See what other restaurant leaders say about Restore.
Restore has catapulted our ability to recover guests. If we make a mistake, we can easily track the guest's experience, measure the costs, and see it through to the very end to make the guest come from a place of feeling dissatisfied to being a raving fan because of the way we recovered them. Restore is a game-changer.
Todd
Owner/Operator
Restore has catapulted our ability to recover guests. If we make a mistake, we can easily track the guest's experience, measure the costs, and see it through to the very end to make the guest come from a place of feeling dissatisfied to being a raving fan because of the way we recovered them. Restore is a game-changer.
Todd
Owner/Operator
Restore has catapulted our ability to recover guests. If we make a mistake, we can easily track the guest's experience, measure the costs, and see it through to the very end to make the guest come from a place of feeling dissatisfied to being a raving fan because of the way we recovered them. Restore is a game-changer.
Todd
Owner/Operator
Restore made our customer complaint system so much more efficient. Our store was using a binder, and far too often, customer's information was lost. Now, we have Restore and just search the name and boom, done. It's helped prevent lot of guests from getting frustrated with us from not being able to find their information, and saved our team a ton of time.
Frank
FOH Director
Restore made our customer complaint system so much more efficient. Our store was using a binder, and far too often, customer's information was lost. Now, we have Restore and just search the name and boom, done. It's helped prevent lot of guests from getting frustrated with us from not being able to find their information, and saved our team a ton of time.
Frank
FOH Director
Restore made our customer complaint system so much more efficient. Our store was using a binder, and far too often, customer's information was lost. Now, we have Restore and just search the name and boom, done. It's helped prevent lot of guests from getting frustrated with us from not being able to find their information, and saved our team a ton of time.
Frank
FOH Director
Very easy to input a complaint and ensure we provide a quick, accurate recovery upon the guest's return visit. Most importantly, it can be utilized as a way to drill down waste from specific sales channels, dayparts, food items, specific complaints, etc. allowing you to be more deliberate from a training standpoint, saving time and money in the long run.
Jake
Marketing Director
Very easy to input a complaint and ensure we provide a quick, accurate recovery upon the guest's return visit. Most importantly, it can be utilized as a way to drill down waste from specific sales channels, dayparts, food items, specific complaints, etc. allowing you to be more deliberate from a training standpoint, saving time and money in the long run.
Jake
Marketing Director
Very easy to input a complaint and ensure we provide a quick, accurate recovery upon the guest's return visit. Most importantly, it can be utilized as a way to drill down waste from specific sales channels, dayparts, food items, specific complaints, etc. allowing you to be more deliberate from a training standpoint, saving time and money in the long run.
Jake
Marketing Director
We use Restore for both our restaurants! You can log and track items, dayparts, reason for issue, etc. so you can really drill down to the reason you are having to replace something and what you need to work on, as well as find the customer you are looking for in the 'guest log book' so to speak. I highly recommend it!
Andrew
Operations Director
We use Restore for both our restaurants! You can log and track items, dayparts, reason for issue, etc. so you can really drill down to the reason you are having to replace something and what you need to work on, as well as find the customer you are looking for in the 'guest log book' so to speak. I highly recommend it!
Andrew
Operations Director
We use Restore for both our restaurants! You can log and track items, dayparts, reason for issue, etc. so you can really drill down to the reason you are having to replace something and what you need to work on, as well as find the customer you are looking for in the 'guest log book' so to speak. I highly recommend it!
Andrew
Operations Director
Restore has become a must-have for our team. The app is super clean and easy to use, and our leaders love it! Logging issues and keeping everything organized is simple. Finding what we need is just as easy. Plus, I receive notifications if there's anything I need to resolve through Spotlight. It's awesome!
Ashley
Hospitality Director
Restore has become a must-have for our team. The app is super clean and easy to use, and our leaders love it! Logging issues and keeping everything organized is simple. Finding what we need is just as easy. Plus, I receive notifications if there's anything I need to resolve through Spotlight. It's awesome!
Ashley
Hospitality Director
Restore has become a must-have for our team. The app is super clean and easy to use, and our leaders love it! Logging issues and keeping everything organized is simple. Finding what we need is just as easy. Plus, I receive notifications if there's anything I need to resolve through Spotlight. It's awesome!
Ashley
Hospitality Director
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
Monthly Plan
$39
Per month / location, billed monthly. Try free for 14 days.
Includes:
Unlimited Issue Tracking
Unlimited CARES Contact Imports
Unlimited User Activity History
Unlimited Users
Advanced Reporting & Analytics
Admin Tools & Controls
Priority Support
Annual Plan
$35
Per month / location, billed annually. Try free for 14 days.
Includes:
Unlimited Issue Tracking
Unlimited CARES Contact Imports
Unlimited User Activity History
Unlimited Users
Advanced Reporting & Analytics
Admin Tools & Controls
Priority Support
Up and Running in Minutes
Skip the setup hassle. Just download the app, sign up, and invite your leaders. Restore comes pre-configured and is free for 14 days.
Up and Running in Minutes
Skip the setup hassle. Just download the app, sign up, and invite your leaders. Restore comes pre-configured and is free for 14 days.
Up and Running in Minutes
Skip the setup hassle. Just download the app, sign up, and invite your leaders. Restore comes pre-configured and is free for 14 days.
Let's do guest recovery better.
Built for Chick-fil-A® restaurant teams. Not affiliated with or endorsed by Chick-fil-A, Inc.
© 2025 Swipestorm LLC
All Rights Reserved.
Scan to Download
Let's do guest recovery better.
Built for Chick-fil-A® restaurant teams. Not affiliated with or endorsed by Chick-fil-A, Inc.
© 2025 Swipestorm LLC
All Rights Reserved.
Scan to Download
Let's do guest recovery better.
Built for Chick-fil-A® restaurant teams. Not affiliated with or endorsed by Chick-fil-A, Inc.
© 2025 Swipestorm LLC
All Rights Reserved.
Scan to Download