Built for Chick-fil-A® Restaurant Teams
Faster, Smarter
Guest Recovery
Faster, Smarter
Guest Recovery
Track all guest issues in one place. Resolve them in person, with app rewards,
or your own method. Use insights to continuously improve.
Track all guest issues in one place. Resolve them in person, with app rewards, or your own method. Use insights to continuously improve.
Mistakes are inevitable in every restaurant, but what matters most is how you recover.
Guests with a poor recovery experience are twice as likely to stop visiting, costing you over $200,000 in lost sales each year.
Resolving issues quickly and graciously makes guests two to three times more likely to return within 30 days.
Outdated tools waste time, complicate the process, and keep you from seeing your biggest opportunities.
Restore helps your team resolve issues faster, win back unhappy guests, and drive continuous improvement.
Mistakes are inevitable in every restaurant, but what matters most is how you recover.
Guests with a poor recovery experience are twice as likely to stop visiting, costing you over $200,000 in lost sales each year.
Resolving issues quickly and graciously makes guests two to three times more likely to return within 30 days.
Outdated tools waste time, complicate the process, and keep you from seeing your biggest opportunities.
Restore helps your team resolve issues faster, win back unhappy guests, and drive continuous improvement.
Mistakes are inevitable in every restaurant, but what matters most is how you recover.
Guests with a poor recovery experience are twice as likely to stop visiting, costing you over $200,000 in lost sales each year.
Resolving issues quickly and graciously makes guests two to three times more likely to return within 30 days.
Outdated tools waste time, complicate the process, and keep you from seeing your biggest opportunities.
Restore helps your team resolve issues faster, win back unhappy guests, and drive continuous improvement.
Real Results for Your Restaurant
More recovered sales. Happier guests. Faster issue resolution.
Real Results for Your Restaurant
More recovered sales. Happier guests. Faster issue resolution.
Real Results for Your Restaurant
More recovered sales. Happier guests. Faster issue resolution.
$75K+
Estimated Annual Sales Recovered
$75K+
Estimated Annual Sales Recovered
$75K+
Estimated Annual Sales Recovered
+27%
Increase in Problem Resolution Satisfaction
+27%
Increase in Problem Resolution Satisfaction
+27%
Increase in Problem Resolution Satisfaction
8+
Minutes Saved per Resolved Guest Issue
8+
Minutes Saved per Resolved Guest Issue
8+
Minutes Saved per Resolved Guest Issue
See How Restore Works
One app to document, resolve, and learn from every guest issue.
See How Restore Works
One app to document, resolve, and learn from every guest issue.
See How Restore Works
One app to document, resolve, and learn from every guest issue.
1
Record Issues
Log guest details, issue categories, and a description of what happened. Choose how to resolve the issue, whether in person or with an app reward, and list the items needed to settle it.
1
Record Issues
Log guest details, issue categories, and a description of what happened. Choose how to resolve the issue, whether in person or with an app reward, and list the items needed to settle it.
1
Record Issues
Log guest details, issue categories, and a description of what happened. Choose how to resolve the issue, whether in person or with an app reward, and list the items needed to settle it.
2
Retrieve Details
Find issues fast using the guest's name, phone number, receipt number, or issue description. Use filters to stay on top of follow-ups and view issues that match your criteria.
2
Retrieve Details
Find issues fast using the guest's name, phone number, receipt number, or issue description. Use filters to stay on top of follow-ups and view issues that match your criteria.
2
Retrieve Details
Find issues fast using the guest's name, phone number, receipt number, or issue description. Use filters to stay on top of follow-ups and view issues that match your criteria.
3
Resolve Quickly
Take action based on the resolution method. For In-Person, promo-free the items on their order and mark them as settled in Restore. For App Reward, get notified, send the items as rewards through Spotlight, and mark them as settled in Restore.
3
Resolve Quickly
Take action based on the resolution method. For In-Person, promo-free the items on their order and mark them as settled in Restore. For App Reward, get notified, send the items as rewards through Spotlight, and mark them as settled in Restore.
3
Resolve Quickly
Take action based on the resolution method. For In-Person, promo-free the items on their order and mark them as settled in Restore. For App Reward, get notified, send the items as rewards through Spotlight, and mark them as settled in Restore.
4
Reveal Insights
Track trends, identify root causes, measure recovery effectiveness, and analyze resolution costs. Use these insights to improve operations and recover guests better.
4
Reveal Insights
Track trends, identify root causes, measure recovery effectiveness, and analyze resolution costs. Use these insights to improve operations and recover guests better.
4
Reveal Insights
Track trends, identify root causes, measure recovery effectiveness, and analyze resolution costs. Use these insights to improve operations and recover guests better.
CARES Contact Import
Track CARES Contacts Instantly
Upload CARES reports instantly from a photo or screenshot. Track every issue, view guest history, and keep everything organized in one place.
Guest Issue History
Prevent Repeat Abuse with Past Issue Insights
Guest Issue History
Prevent Repeat Abuse with Past Issue Insights
Guest Issue History
Prevent Repeat Abuse with Past Issue Insights
PIN Sign-in
Fast Access on Shared Restaurant Devices
PIN Sign-in
Fast Access on Shared Restaurant Devices
PIN Sign-in
Fast Access on Shared Restaurant Devices
Fully Customizable
Built for Your Restaurant
Customize issue types, order methods, menu items, and more to match how your restaurant operates.
Notifications
Real-Time Alerts for Issues and Follow-Ups
Notifications
Real-Time Alerts for Issues and Follow-Ups
Notifications
Real-Time Alerts for Issues and Follow-Ups
Actionable Insights
Fine-Tune Recovery to Win Back Guests
Actionable Insights
Fine-Tune Recovery to Win Back Guests
Actionable Insights
Fine-Tune Recovery to Win Back Guests
Trusted by Leaders Like You
See what other restaurant leaders say about Restore.
Trusted by Leaders Like You
See what other restaurant leaders say about Restore.
Trusted by Leaders Like You
See what other restaurant leaders say about Restore.
Restore has catapulted our ability to recover guests. If we make a mistake, we can easily track the guest's experience, measure the costs, and see it through to the very end to make the guest come from a place of feeling dissatisfied to being a raving fan because of the way we recovered them. Restore is a game-changer.
Todd
Owner/Operator
Restore has catapulted our ability to recover guests. If we make a mistake, we can easily track the guest's experience, measure the costs, and see it through to the very end to make the guest come from a place of feeling dissatisfied to being a raving fan because of the way we recovered them. Restore is a game-changer.
Todd
Owner/Operator
Restore has catapulted our ability to recover guests. If we make a mistake, we can easily track the guest's experience, measure the costs, and see it through to the very end to make the guest come from a place of feeling dissatisfied to being a raving fan because of the way we recovered them. Restore is a game-changer.
Todd
Owner/Operator
Restore made our customer complaint system so much more efficient. Our store was using a binder, and far too often, customer's information was lost. Now, we have Restore and just search the name and boom, done. It's helped prevent lot of guests from getting frustrated with us from not being able to find their information, and saved our team a ton of time.
Frank
FOH Director
Restore made our customer complaint system so much more efficient. Our store was using a binder, and far too often, customer's information was lost. Now, we have Restore and just search the name and boom, done. It's helped prevent lot of guests from getting frustrated with us from not being able to find their information, and saved our team a ton of time.
Frank
FOH Director
Restore made our customer complaint system so much more efficient. Our store was using a binder, and far too often, customer's information was lost. Now, we have Restore and just search the name and boom, done. It's helped prevent lot of guests from getting frustrated with us from not being able to find their information, and saved our team a ton of time.
Frank
FOH Director
Very easy to input a complaint and ensure we provide a quick, accurate recovery upon the guest's return visit. Most importantly, it can be utilized as a way to drill down waste from specific sales channels, dayparts, food items, specific complaints, etc. allowing you to be more deliberate from a training standpoint, saving time and money in the long run.
Jake
Marketing Director
Very easy to input a complaint and ensure we provide a quick, accurate recovery upon the guest's return visit. Most importantly, it can be utilized as a way to drill down waste from specific sales channels, dayparts, food items, specific complaints, etc. allowing you to be more deliberate from a training standpoint, saving time and money in the long run.
Jake
Marketing Director
Very easy to input a complaint and ensure we provide a quick, accurate recovery upon the guest's return visit. Most importantly, it can be utilized as a way to drill down waste from specific sales channels, dayparts, food items, specific complaints, etc. allowing you to be more deliberate from a training standpoint, saving time and money in the long run.
Jake
Marketing Director
We use Restore for both our restaurants! You can log and track items, dayparts, reason for issue, etc. so you can really drill down to the reason you are having to replace something and what you need to work on, as well as find the customer you are looking for in the 'guest log book' so to speak. I highly recommend it!
Andrew
Operations Director
We use Restore for both our restaurants! You can log and track items, dayparts, reason for issue, etc. so you can really drill down to the reason you are having to replace something and what you need to work on, as well as find the customer you are looking for in the 'guest log book' so to speak. I highly recommend it!
Andrew
Operations Director
We use Restore for both our restaurants! You can log and track items, dayparts, reason for issue, etc. so you can really drill down to the reason you are having to replace something and what you need to work on, as well as find the customer you are looking for in the 'guest log book' so to speak. I highly recommend it!
Andrew
Operations Director
Restore has become a must-have for our team. The app is super clean and easy to use, and our leaders love it! Logging issues and keeping everything organized is simple. Finding what we need is just as easy. Plus, I receive notifications if there's anything I need to resolve through Spotlight. It's awesome!
Ashley
Hospitality Director
Restore has become a must-have for our team. The app is super clean and easy to use, and our leaders love it! Logging issues and keeping everything organized is simple. Finding what we need is just as easy. Plus, I receive notifications if there's anything I need to resolve through Spotlight. It's awesome!
Ashley
Hospitality Director
Restore has become a must-have for our team. The app is super clean and easy to use, and our leaders love it! Logging issues and keeping everything organized is simple. Finding what we need is just as easy. Plus, I receive notifications if there's anything I need to resolve through Spotlight. It's awesome!
Ashley
Hospitality Director
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
Monthly Plan
$39
Per month / location, billed monthly.
Includes:
Unlimited Issue Tracking
Unlimited CARES Imports
Unlimited User Activity History
Unlimited Users
Advanced Reporting & Analytics
Admin Tools & Controls
Priority Support
Annual Plan
$35
Per month / location, billed annually.
Includes:
Unlimited Issue Tracking
Unlimited CARES Imports
Unlimited User Activity History
Unlimited Users
Advanced Reporting & Analytics
Admin Tools & Controls
Priority Support
Get Started in Minutes
Download the app, sign up, and start your 14-day free trial today. No credit card needed.
Get Started in Minutes
Download the app, sign up, and start your 14-day free trial today. No credit card needed.
Get Started in Minutes
Download the app, sign up, and start your 14-day free trial today. No credit card needed.
Let's do guest recovery better.
Restore is not affiliated with Chick-fil-A, Inc. Chick-fil-A® is a trademark of CFA Properties, Inc.
© 2025 Swipestorm LLC
All Rights Reserved
Scan to Download
Let's do guest recovery better.
Restore is not affiliated with Chick-fil-A, Inc. Chick-fil-A® is a trademark of CFA Properties, Inc.
© 2025 Swipestorm LLC
All Rights Reserved
Scan to Download
Let's do guest recovery better.
Restore is not affiliated with Chick-fil-A, Inc. Chick-fil-A® is a trademark of CFA Properties, Inc.
© 2025 Swipestorm LLC
All Rights Reserved
Scan to Download